1. Scope

These Terms & Conditions apply to contracts for the purchase and delivery of goods concluded through our online store.

The contracting company is:

RCMDT GmbH
Bussardstraße 6
68753 Waghäusel
Germany

2. Conclusion of Contract

Product presentations in our online store do not constitute a legally binding offer. By completing the ordering process, the customer submits a binding offer to purchase the selected products.

The contract is concluded when we accept the order in accordance with the order and payment process provided through our store.

3. Products & Availability

We make reasonable efforts to present product descriptions, characteristics and availability accurately. Product availability may change without prior notice.

4. Prices & Payment

The prices displayed during the ordering process apply to the respective purchase. Any applicable shipping charges or additional costs are shown before the order is completed.

Available payment methods are displayed during checkout and may vary depending on the customer's country or region.

5. Shipping & Delivery

Orders are delivered to the shipping address provided by the customer during checkout.

Estimated delivery times are provided for guidance and may be affected by destination, customs processing, public holidays, carrier delays or other circumstances outside our direct control.

Further information can be found in our Shipping Information.

6. Right of Withdrawal

Consumers may have a statutory right of withdrawal in accordance with applicable law. Details regarding the right of withdrawal, deadlines and procedures are provided in our Withdrawal Policy.

Statutory exclusions may apply to certain sealed goods that are unsuitable for return for health protection or hygiene reasons once the seal has been removed after delivery.

7. Defects & Statutory Warranty

Statutory warranty rights apply to defective goods. Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded or restricted.

8. Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data protection requirements.

9. Prohibited Use

The website and its services may not be used for unlawful purposes, to violate applicable laws or regulations, to interfere with the security or operation of the website, or to infringe the rights of third parties.

10. Third-Party Services

Our website may use or provide access to services operated by third parties, including payment providers, shipping providers and technical service providers. Their own terms and privacy policies may apply where relevant.

11. Governing Law

German law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

For consumers, this choice of law does not deprive them of the protection afforded by mandatory provisions of the law that would otherwise apply to them.

12. Changes to These Terms

We may update these Terms & Conditions where necessary. The version applicable at the time an order is placed governs that order.